Data protection
GDPR Compliance
Château de Fontenelles is committed to ensuring that the collection and processing of your data, carried out from the site https://www.fontenelles.com/, complies with the general data protection regulations (RGPD) and the law. Computing and Freedom.
Each form or teleservice limits the collection of personal data to what is strictly necessary in order to comply with data minimization and indicates:
- what are the purposes of collecting this data;
- whether this data is mandatory or optional for the management of your request;
- who will be able to read it: only Château de Fontenelles
The personal data collected as part of the services offered on https://www.fontenelles.com/ are processed according to secure protocols and allow Château de Fontenelles to manage the requests received in its IT applications (Emails, CRM).
For any information or exercise of your IT and Freedom rights on the processing of personal data managed by Château de Fontenelles, you can contact its data protection officer (DPO):
- by this form
- or by signed letter accompanied by a copy of an identity document and an email to the following address: 78 Av. des Corbières
11700 Douzens
Data retention period
| Duration of administrative usefulness (DUA) applicable to forms or online services managed by Château de Fontenelles. | The DUA covers the retention period in the active database and in internal archives. | |
|---|---|---|
| Procedure | DUA des informations collectées dans le cadre de la procédure | |
| Information letter | 3 months after the date of unsubscription | |
| Request for information (contact form, quote request and appointment) | 1 year after application closes | |
| Customer data management | 5 years after closing the client file | |
| Human resources data | 10 years after the closing of the file |